Ballboyz | Ballgirlz logo
Ballboyz | Ballgirlz logo

All articles

My Orders

View your order history, track your shipments, and get the details on past purchases.

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order. You can email them at sup

When will I get my refund?

Refund Process. Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 14 business days for the refund to reflect in your account.

How to Initiate a Return or Exchange

At Ballboyz, we want you to be completely satisfied with your purchase. If you're not happy for any reason, you may return the item(s) within 60 days of delivery for a full refund or exchange. How to Initiate a Return or Exchange:. Contact Us: Email