What is your shipping policy?Updated 3 months ago

Shipping Information

At Ballboyz, we strive to ensure your orders are delivered promptly and efficiently. Here's what you need to know about our shipping policies:

Free Shipping

We offer free standard shipping on all U.S. orders over $70. For orders under $70, shipping costs are calculated based on your zip code and the distance from our warehouse.

Shipping Destinations

Currently, we ship to all U.S. states and Canada. Unfortunately, we do not offer international shipping beyond Canada at this time.

Order Processing Time

Please allow up to 3 business days for us to process your order before it ships. This processing time is in addition to the shipping timeframes mentioned below.

Standard Shipping

• United States: Once shipped, orders typically arrive within 3-7 business days.

• Canada: Once shipped, orders typically arrive within 4-8 business days.

Priority Shipping

For faster delivery, we offer priority shipping at an additional cost.

• Delivery Timeframe: Priority orders usually arrive within 2-3 business days after they are shipped.

Please note that selecting priority shipping reduces the transit time after your order has been processed; it does not expedite the initial order processing time.

Additional Information

• Order Tracking: Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to monitor your package's progress.

• Shipping Costs: For orders under $70, shipping fees are calculated at checkout based on your location and the distance from our warehouse.

If you have any questions or need further assistance, please contact us at [email protected]. We're here to help!