How Do I Update My Address?Updated 2 months ago
Whoops! I Entered the Wrong Address.
Hey there, Ballboyz/Ballgirlz teammate! We've all been there... that sinking feeling when you realize you've entered the wrong shipping address. But don't sweat it, we're here to help.
Here's the Game Plan:
Lightning-Fast Action: The sooner you let us know, the better! Our team works like insanely fast to get those orders out the door, so time is of the essence. Typically, our orders are fulfilled within 3 hours. Once it's out the door, it is almost impossible for us to adjust.
Update Your Address: Login to your Ballboyz | Ballgirlz account and edit your address. (Make sure to double-check everything before hitting that confirm button!)
Patience is a Virtue: Even if you catch it quickly, there's a chance your order might already be on its way. But don't worry, we'll do our best to intercept it and get it to the right place.
Still Need Help? If you're having trouble updating your address or have any questions, our all-star support team is here to assist! Just reach out to us at [email protected].
Important Notes:
Incorrect addresses can cause delays: We want to get your Ballboyz/Ballgirlz products to you ASAP, but incorrect addresses can throw a wrench in the works. So please double-check your info before placing your order.
We're Here to Help: We're committed to providing a slam-dunk customer experience, so don't hesitate to contact us if you need anything at all.
Pro Tip: To avoid address mishaps in the future, save your correct address in your Ballboyz/Ballgirlz account for easy checkout!