Ballboyz | Ballgirlz logo
Ballboyz | Ballgirlz logo

All articles

How Do I Manage My Subscription?Updated 2 months ago

Subscription Services

Stay stocked up on your favorite Ballboyz products with our flexible subscription service.

How does the subscription service work?

Our subscription service delivers your chosen Ballboyz products to your doorstep every month. Simply select the subscription option when adding a product to your cart, and we'll handle the rest. This ensures you never run out of your essentials.

How can I manage or cancel my subscription?

Managing or canceling your subscription is straightforward:

  1. Log in to your Ballboyz account:

    • Visit ballboyzsoap.com and click on "Login."

    • Enter your email address to receive a unique 6-digit code.

    • Input the code to access your account.

  2. Access your subscriptions:

    • Once logged in, navigate to the "Subscriptions" section.

  3. Make desired changes:

    • To modify your subscription, select "Edit" and adjust the product quantity or delivery frequency.

    • To cancel your subscription, click "Cancel Subscription" and confirm your choice.

You can cancel your subscription at any time without any penalties. For more details, refer to our Subscription Terms & Conditions.

Need assistance?

If you encounter any issues or have questions about your subscription, please reach out to our customer support team at [email protected]. We're here to help!

Was this article helpful?
Yes
No