How Do I Manage My Subscription?Updated a month ago
Subscription Services
Stay stocked up on your favorite Ballboyz products with our flexible subscription service.
How does the subscription service work?
Our subscription service delivers your chosen Ballboyz products to your doorstep every month. Simply select the subscription option when adding a product to your cart, and we'll handle the rest. This ensures you never run out of your essentials.
How can I manage or cancel my subscription?
Managing or canceling your subscription is simple and can be done anytime.
Use the same email address you used when placing your order.
Search your inbox for an email from [email protected] with the subject line: “Subscription created”.
Open the email and click “View subscription.”
From that page, you can:
Update items: Change product quantities or delivery frequency.
Skip a shipment: Delay your next order.
Pause or cancel: Stop your subscription anytime with no penalties.
💡 Can’t find the email or need extra help? Just reach out via chat or email at [email protected], and our team will be happy to manage your subscription for you.