Customer Support and ServiceUpdated 2 months ago
Customer Support and Service
Overview: We're here to assist you with any questions or concerns. You can reach out to us via email or through our website's chatbot.
How can I reach out for support?
Email: Send your inquiries to [email protected]. We strive to respond within 72 hours. Please bear with us if it takes a bit longer; we're a small but dedicated team.
Chatbot: Access our 24/7 chatbot on ballboyzsoap.com for immediate assistance.
What are your customer service hours?
Our team is available online from 9 AM to 5 PM PST, Monday through Friday. We observe weekends off. While we aim to respond within 72 hours, response times may vary. We appreciate your patience and understanding.
Need more help? Contact us at [email protected], and we'll be happy to assist you.